TrackBro Mobile Support
We are here to help.
TrackBro Mobile was designed to be simple and intuitive. In most cases, no explanation is needed. However, if you have questions, experience an issue, or would like to suggest an improvement, support is available.
Contact Support
For all support inquiries, please contact:
Email: t.pentzek@icloud.com
When reaching out, please include:
- Your device model
- Your iOS version
- A short description of the issue
- Screenshots if possible
This helps us respond faster and more precisely.
Frequently Asked Questions
Where is my data stored?
All data is stored locally on your device. TrackBro Mobile does not automatically upload your information to external servers.
Do I need an account?
No. The app works without registration, login, or cloud accounts.
Does the app require an internet connection?
No. TrackBro Mobile works completely offline. Reports and time entries are generated directly from local data.
Can I recover deleted data?
Deleted entries cannot be restored unless you use a device backup. We recommend regular device backups for additional security.
Is my data shared with third parties?
No. TrackBro Mobile does not collect, sell, or share personal data.
Feature Requests
We continuously improve TrackBro Mobile while keeping it lightweight and focused.
If you have ideas or suggestions, feel free to email us. We carefully review all feedback.
Technical Issues
If the app does not behave as expected:
- Restart the app
- Restart your device
- Ensure you are using the latest version
If the issue persists, contact support via email.
Response Time
We aim to respond within 24–48 hours on business days.
Thank you for using TrackBro Mobile.
We appreciate your trust.